Bringing added value to customers is first priority at COMNEXIA^®. Working towards this goal has led the company to the creation of a new web based and wireless tech support system called Job Track. As of this writing, customers can now access from our home page a link to Job Track. This system now brings tech support and response time to new levels.

Benefits of Job Track include:

• web based (instantaneous) support request direct to your dedicated tech's wireless communicator.
• customers can prioritize support level (ASAP, Critical, etc.)
• customers can check job status
• customers can review past support request and solution notes
• customers can review hours spent at their location (real time & monthly consolidated reports)

Features to be added soon:

• customers will soon be able to view scheduled server/network maintenance logs
• customers will soon be able to view Quality Assurance Meeting notes

Today customers expect more than just excellent results; customers demand excellent documentation as well. Job Track is just another method COMNEXIA^® will bring both to every customer.

Copyright © 2007 COMNEXIA^® Corporation, Atlanta, GA